Customer service
Contact us
A real person answers the phone and the mailbox, monday through friday, 9:00 am to 6:00 pm central time. Email is answered within one business day; the phone is faster if something is time-sensitive, such as changing an address before a parcel leaves.
01Answered already
- Where is my order?
- A tracking email goes out when the carrier collects your parcel. If it has been more than two business days since your confirmation and nothing has arrived, call 844-640-2300 and we will trace it.
- Can I change my shipping address?
- If the parcel has not been collected yet, yes. Call us rather than emailing, because this one is a race against the carrier pickup.
- How do I return something?
- Contact us for a return authorization within 30 days of the date your order is received, then send the parcel to 5071 Ball Rd #4026, Cypress, CA 90630.
- Do you ship outside the United States?
- No. We ship within the United States only. We cannot ship to international forwarders either.
- Will I be charged again?
- No. Every order is a one-time purchase. There is no subscription, no auto-enrollment, and no recurring billing anywhere on this site.
- What will the charge look like on my statement?
- It will read OravelleWellnessproWor, billed by Maryline LLC.
Personal information will not be shared with Third Parties. Maryline LLC, 1106 W Ash St PMB #2048, Junction City, KS 66441.